EBoomer offers built-in CRM functionality which means you donít have to spend millions of dollars in building a separate system to integrate your order management and CRM systems. We also build your customer database allowing you to run analytics on your customer data keeping you informed of sales trends. On top of all of this, your Customer Service team can handle customer communication with our custom ticketing system.
- Single view platform to view & serve customers coming via different channels.
- Building customer database capability.
- Customer data analytics.
- Handling customer issues via Built-In ticket system.